Organizers can record a call one of two ways: through the web or over the phone. Keep in mind that call recordings only record your conference audio and not your screen share. Also, please note, a call recording is not saved unless there are at least two participants joined with their audio.
Record a Call via Web
To record a call over the web:
- Organizer joins active call
- Organizer waits for first Participant to join call
- Organizer selects Record from bottom menu
- Automated message alerts Participants call is being recorded
The Organizer can end the recording either by clicking back on Record or by simply ending the conference.
Record a Call via Phone
To record a call over a phone:
- Organizer joins active call
- Organizer waits for first Participant to join call
- Organizer presses 00 to start recording
- Automated message alerts Participants call is being recorded
The Organizer can end the recording either by pressing 00 or simply by ending the conference.
Additional Resources
- Automatically record your calls
- Enable/disable call recording access
- Find your past recordings
- Download your recordings