Admins can downgrade or delete a team account with 5 lines or less (1 Admin line/ 4 team lines). Here's how:
- Navigate to Account>Cancel My Account
- Select Downgrade My Account
- Select your downgrade reason
- Click OK to confirm the changes to your team account
After selecting this, your team accounts will be downgraded to free after the end of your billing cycle.
Teams with 6 lines or more will need to contact our support team to downgrade/cancel their account.